Service Level Agreement and SLA Guide

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TOOLKIT CONTENTS

 

Service Level Agreement

A complete service level agreement template. Why re-invent the wheel? 

 

SLA Interactive Guide

Explains every part of the SLA and provides jump links straight to the appropriate part of the above template 

 

SLA Introduction & Training Guide

A full presentation on SLA's explaining how, what and why

 

SLA Audit and Review

A comprehensive checklist / questionnaire to audit and review your existing agreements

 

Service Level Management Presentation

Explains the key concepts of SLM for a wider understanding of the issues

 



 

NEXT STEP

The SLA Toolkit

Service Level Agreement - The SLA Toolkit

A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire.

Purchase and Download For

Only $199

 

 



 

 

Email

Email Enquiries

 

Postal Address

Service Level Agreement Advisory Group

Westwood Park
Coventry
Warwickshire
UK

 

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SERVICE LEVEL AGREEMENT - SERVICE LEVEL AGREEMENT TEMPLATE