Service Level Agreement and SLA Guide

SLA Toolkit Purchase Page

 

TOOLKIT CONTENTS

 

Service Level Agreement Template

A complete service level agreement template. Why re-invent the wheel? 

 

SLA Interactive Guide

Explains every part of the SLA and provides jump links straight to the appropriate part of the above template 

 

SLA Introduction & Training Guide

A full presentation on SLA's explaining how, what and why

 

SLA Audit and Review

A comprehensive checklist / questionnaire to audit and review your existing agreements

 

Service Level Management Presentation

Explains the key concepts of SLM for a wider understanding of the issues

 



 

NEXT STEP

The SLA Toolkit

Service Level Agreement - The SLA Toolkit

A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire.

Purchase and Download For

Only $199

 

 



 

THE SLA TOOLKIT 

 

The SLA Toolkit can now be purchased online and downloaded straight to your PC. 

 

It comprises all the components documented on this site: the Service Level Agreement Template,  the SLA Interactive Guide, the Introduction & Training Presentation, the SLA Audit & Review Questionnaire, and the Service Level management Presentation.

 

Click Here to Purchase at a Special Price of Just $199


 

 

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