Service Level Agreement and SLA Guide

Sample Pages: The SLA Guide

 

TOOLKIT CONTENTS

 

Service Level Agreement Template

A complete service level agreement template. Why re-invent the wheel? 

 

SLA Interactive Guide

Explains every part of the SLA and provides jump links straight to the appropriate part of the above template 

 

SLA Introduction

A full presentation on SLA's explaining how, what and why

 

SLA Audit and Review

A comprehensive checklist / questionnaire to audit and review your existing agreements

 

SLA Management Presentation

Explains the key concepts of SLM for a wider understanding of the issues

 



 

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The SLA Toolkit

Service Level Agreement - The SLA Toolkit

A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire.

Purchase and Download For

Only $199

 

 



 

The SLA Toolkit includes a comprehensive and interactive service level agreement guide. The following sample helps to illustrate the depth and quality of the guide: 

 

 

Service Level Agreement Guide

 

 

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The SLA Toolkit can now be purchased online and downloaded straight to your PC. 

 

To obtain the product for a special price of just $199, please visit our secure purchase page.

 

 

 

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 Example Service Level Agreements